You can check out all the pricing deets over on our Shipping Page.

We ship worldwide except for select countries in the middle east. Please see our shipping policy HERE

Where possible we use sustainable shipping materials such as boxes, paper infill and biodegradable satchels.

Don’t worry, we’ll handle the heavy lifting by emailing you a tracking info 24-48 hours after your order ships.

We’ve all been there. To change your address, email contact hello@keekooil.com within 24 hours of placing the order, and hopefully we can sort it out. We cannot redirect or change addresses for orders that have shipped.

At checkout you have the option to insure your order with Route. When you select this option you will receive an email with a link to follow the transit of your order & also clear instructions on where to make a claim. Should your order be lost, stolen or damaged in transit you are covered with Route for a full refund or replacement. Orders that do no select this option are not insured and not covered for loss, theft or damage in transit. For this reason we highly recommend you select route insurance at checkout.

If you purchased Route Package Protection at checkout you can file a claim here. You will need to provide the order number and email you used to purchase.

You can suss out our refund & return policy here.

Sadly no. It is the buyers responsability to make sure they have correctly provided their address. Once the parcel has shipped we are unable to re route or change the address.

We offer 30 day FREE returns (AU & US Only) on all our products if you receive it and change your mind or products are faulty.

The product must be returned to us within 30 days of receiving your order unopened and undamaged. We do not refund original shipping costs.

We do not offer refunds for orders sent to incorrect addresses provided by the purchaser. 

To submit a return request please email us with your order number to hello@keekooil.com and we will send you some easy peasy instructions to do that.

We’re an Aussie owned and operated company and all prices are shown and charged in AUD. You can select the currency converter at the bottom right of the website to see what the cost would be in your local currency at time of purchase. You also have the option of shopping in USD & EURO. Cha-ching.

Yep! We defs do.

We try to give back where possible because kindness really is cool, ya’ll.

We support Seed Mob, Australia’s first Indigenous youth­ led climate change network.

At checkout you will have the option to support this amazing cause with a small donation as well. We match every donation given at checkout!

We created our own recycling program that is open to anyone in Australia to use! Head over to our recycling page here for more info. 

Through our partnership with Repurpose Global, for every bit of plastic we generate through our whole supply chain, we fund an equivalent amount of plastic to be removed from the environment and repurposed or recycled. To read more about this, check out our sustainability page.

All orders placed on Keeko are carbon offset. We do this through purchasing carbon removal credits through our website partner Shopify.

Abso-planet-lutely! Our Take Back Recycling Program means you can send to us not only your Keeko empties and used products, but other brands’ as well and we will make sure they are properly recycled for you with Terracycle. This option is only available in Australia, but we’re stay tuned Americanos—we’re exploring options for the US. Learn more here.

One Good Brush, Copper Tongue Cleaner & Coconut Floss all come in sustainable packaging. We are exploring new ways to make the rest of our range as planet-friendly as possible.

We are product to be the first certfiied plastic neutral oral care in Australia. This means that for every product we sell that contains plastic, we fund the removal of plastic waste from landfills and natural environments to be recycled and repurposed. You can read more about it here.