Shipping & Returns

Australia

Order over $50 (AUD) FREE
Order under $50 (AUD)
$6.95 Flat Rate (AUD)


We ship within 3-4 business days of your order being placed. In some instances this may be longer due to COVID delays. Tracking will be emailed to you when it has been shipped.

USA 

Order over $50 (AUD)  FREE
Order under $50 (AUD)

$10 Flat Rate (AUD)

3 Day Express $20 (AUD)


Orders are shipped from our US warehouse within 1- 2 business days of being placed. In some instances this may be longer due to COVID delays. 
Tracking will be emailed to you when it has been shipped. 

International

Due to the dramatic increase in international shipping costs we are no longer able to offer flat rate international shipping. Shipping costs are calculated at checkout based on your orders weight. 

International Shipping   calculated at checkout

 

Orders are shipped within 3-4 business days of being placed. In some instances this may take longer due to COVID delays. Tracking will be emailed to you when it has been shipped.

Orders to Saudi Arabia, Qatar, Oman or United Arab Emirate MUST supply a PO BOX address otherwise we will not be able to process your order.

Buyers  are responsible for the payment of any taxes & duties their order may incur.


Expected Shipping Times

**We are seeing MAJOR delays on delivery times due to COVID-19. Please note that the times below can be significantly longer. We have NO control over these delays and ask that you are keep an eye on your tracking for updates**

These times are supplied to us by our carriers however we cannot guarantee that your order will arrive within these expected times. 

AUSTRALIA

2 to 5 business days

USA

2 to 5 business days
REST OF WORLD

10 to 14 business days (delays up to 25+ days due to COVID-19)

 

Returns & Refunds

We offer 30 day FREE returns (AU & US Only) on all our products if you receive it and change your mind or products are faulty.

The product must be returned to us within 30 days of receiving your order unopened and undamaged. We do not refund original shipping costs.

We do not offer refunds for orders sent to incorrect addresses provided by the purchaser. 

To submit a return request please email us with your order number to hello@keekooil.com and we will send you some easy peasy instructions to do that.